FAQ
Frequently Asked Questions
1. Are all sales final?
Yes, all sales are final. We do not accept refunds or exchanges. Please refer to our detailed size charts to ensure you order the correct size.
2. How long does shipping take?
Orders are typically processed and shipped within 1–2 business days. Delivery times vary depending on your location but generally take 3–7 days.
3. Do you offer international shipping?
Yes, we ship internationally. Shipping rates and times will vary based on the destination.
4. Can I track my order?
Absolutely! Once your order ships, you will receive a confirmation email with a tracking number to monitor your package.You can track your order directly on our website using the Track My Order page. Simply enter your order number and email address to view the status of your shipment.
5. What should I do if I received the wrong item or my order is damaged?
If there’s an issue with your order, please contact us at support@morphmindz.com within 48 hours of receiving your package. Include your order number and photos of the item for quicker resolution.
6. Do you restock sold-out items?
Restocks are not guaranteed. Follow us on Instagram ,Tiktok,and Pinterest or subscribe to our newsletter to stay updated on new releases and restocks.